The Merchant Processing Guru

The Merchant Processing Guru Tip#12: Credit Card Processing with Mobile Solutions continued – Dial Pay & iPhone apps. “DialPay” is a term used in the industry for processing cards from your cell phone or even from home or office phone. This is usually an automated system that you call into using an 800# and punch in the card & sale information and get an approval # or a decline on the spot. It is a little time consuming to punch in all the information but for the occasional sale it is a great solution and a very cost effective one. One thing a lot of people don’t realize is that you MUST GET A MANUAL IMPRINT OF THE CARD with this solution. This is to avoid “chargebacks” or at least give you the proof of a legitimate transaction with the customer’s signature and imprint of the card. ANY TIME YOU DO NOT SWIPE THE CUSTOMER CARD YOU SHOULD HAVE WRITTEN PROOF OF THE SALE, a manual imprint in this case gives you that. You do not need to do anything with the slip accept hold on to it for your records and give the customer their copy.

This solution is perfect if you only have a few transactions a month but you want to offer your clients the option to pay by credit card so you do not turn away any sales. Great for service people like Electricians or independent Carpet Cleaners who may have a transaction once or twice a week…

The iPhone credit card processing app. If you own an iPhone then this may be a good solution for you instead of the “Dial Pay” option. Basically this application allows you to access a Secure Gateway “Virtual Terminal” just like the ones you would access anywhere from a computer, in fact you can still access your Virtual Terminal from a computer in the same way you can from your iPhone. So even if your iPhone is not working, as long as you have access to a computer you can continue to accept credit cards…

There are at least 15 iPhone apps. for processing credit cards last time I counted. Choosing the right one can be a little daunting, I have tested a couple and found 2 that I would recommend for most processors out there. Absolutely terrific solution for someone who has, takes or has the potential to take a good number of card payments in and out of the office!